Onboarding Competency Exam

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COMPETENCY EXAM 2025

Revised 5/27/2025

Prevention of Abuse and Exploitation

1. Which of the following is NOT a form of abuse:*

a. Physical
b. Psychological
c. Financial
d. Plasmodial

2. Does working in home care make you a mandated reporter for abuse and/or neglect?*

a. Yes
b. No

3. You know your client has a soiled brief, but it is time to go home. You choose to leave without changing the client. You could be accused of:*

a. Physical abuse
b. Passive neglect
c. Emotional abuse
d. All of the above

4. Neglect can be harmful, but it is not a crime.*

a. True
b. False

Fraud and Financial Abuse Prevention

5. Financial exploitation is not the misuse of any type of funds, property, or valuables for personal advantage or profit.*

a. True
b. False

6. Your client offers you money “because you are so nice”. You should:*

a. Accept the money
b. Tell the client that you have your own money and don’t need theirs
c. Refuse in a firm but courteous manner
d. Take the money but secretly put it back in the client’s wallet

7. The client gives you cash to go shopping. When you come back with the item(s) you should:*

a. Give them the change
b. Keep the change
c. Give them the receipt
d. Both A & C

8. If you do all the shopping for your client, it is okay for you to hang on to their card for them*

a. True
b. False

Reporting Critical Incidents

9. If you feel your client’s life is in danger, what is the first step you should take?*

a. Call the office
b. Call the clients power of attorney
c. Call 911
d. Do nothing, it’s not your problem

10. Critical incidents must be reported to the agency. Which of the following should be reported as a critical incident?*

a. Injuries to client
b. Witness or suspected abuse and/or neglect of a client
c. Death of a client
d. All of the above

11. A direct care worker only needs to report incidents that happen when they are providing services.*

a. True
b. False

12. Other than the office, what other agencies may follow up on a critical incident?*

a. Office of Long-Term Living (OLTL)
b. Department of Health
c. Service Coordination Agency/Area Agency on Aging
d. All of the above